Privacy Policy

When you place an order or interact with our website, we may collect the following personal information:

Name (first and last) so we can personalize your display and communicate with you.

Email address for order confirmations, delivery updates, and customer service correspondence.

Phone number for SMS/text message notifications related to your order, including delivery reminders, pickup reminders, and customer service replies. Your phone number is collected during checkout with your explicit consent.

Delivery address so we know where to install and remove your yard sign display.

Payment information (credit or debit card) processed securely through Stripe. We never store your full card number on our servers.

Order details such as the occasion, selected signs, add-ons, rental dates, and customization choices.

Device and browser information collected automatically through standard web analytics to help us improve our website experience.

We use the information we collect for the following purposes:

Order processing and fulfillment, including confirming your booking, preparing your display, and scheduling delivery and pickup.

Delivery coordination via SMS/text message notifications so you know when your display will be installed and removed.

Sending order confirmations, delivery reminders, and pickup reminders through SMS/text messages and email.

Customer service communications, including responding to your questions, resolving issues, and following up on your experience.

Improving our website, services, and overall customer experience based on aggregated, anonymized usage data.

We do not use your information for purposes unrelated to your order or our services without your consent.

YardCard Studio uses SMS/text messaging to communicate important order-related information to our customers. By providing your phone number at checkout and consenting to receive text messages, you agree to receive the following types of messages:

Order confirmations — A text confirming that your order has been received and is being processed.

Delivery reminders — A notification letting you know when your yard sign display will be installed.

Pickup reminders — A notification letting you know when we will return to collect the signs.

Customer service replies — Responses to questions or issues you raise via text message.

Message frequency varies based on your order activity. You will typically receive 2–4 messages per order. Message and data rates may apply depending on your mobile carrier and plan.

You can opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further texts will be sent. You may opt back in at any time by texting START.

For help or questions about our text messaging program, reply HELP to any message or email us at brian@yardcardstudio.com.

Phone numbers are collected during the checkout process only with your explicit consent. We do not purchase phone number lists or collect numbers from third-party sources.

We do not send marketing or promotional text messages unless you have provided separate, explicit consent to receive them. All SMS communications are transactional and directly related to your order.

All payment transactions are processed securely through Stripe, a PCI-DSS Level 1 certified payment processor. When you enter your credit or debit card details, that information is transmitted directly to Stripe over an encrypted connection.

YardCard Studio does not store, log, or have access to your full card number, CVV, or other sensitive payment credentials. We only retain a transaction reference and the last four digits of your card for order-lookup and refund purposes.

For more information about how Stripe handles your payment data, please review Stripe’s privacy policy at stripe.com/privacy.

We take the security of your personal information seriously and implement industry-standard measures to protect it.

All data transmitted between your browser and our website is encrypted using HTTPS/TLS protocols.

Access to personal customer data is limited to authorized personnel who need it to fulfill orders and provide customer support.

We regularly review our data handling practices to ensure they meet current security standards.

While no method of electronic transmission or storage is 100% secure, we strive to use commercially acceptable means to protect your personal information.

YardCard Studio does not sell, rent, or trade your personal information to third parties for marketing purposes.

We share your information only with the following trusted service providers who assist us in operating our business:

Stripe — Processes your payments securely. Stripe receives your payment card details and billing information. See stripe.com/privacy.

Twilio — Delivers SMS/text messages on our behalf. Twilio receives your phone number and message content to send order-related texts. See twilio.com/legal/privacy.

Firebase / Google Cloud — Hosts our website and stores order data. See firebase.google.com/support/privacy.

These providers only use your data to perform services on our behalf and are contractually obligated to protect your information. We do not share your data with any other third parties unless required by law.

Our website uses basic cookies and analytics tools to understand how visitors use our site and to improve the experience.

We do not use third-party advertising trackers or sell data to ad networks. No targeted advertising cookies are placed on your device through our website.

You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

You have the right to request access to the personal information we hold about you.

You have the right to request correction of any inaccurate personal information.

You have the right to request deletion of your personal data, subject to any legal obligations we may have to retain certain records.

To exercise any of these rights, please email us at brian@yardcardstudio.com. We will respond to your request within 30 days.

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at brian@yardcardstudio.com and we will promptly delete that information.

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements.

When we make changes, we will update the “Last updated” date at the bottom of this page. We encourage you to review this page periodically.

Your continued use of our website and services after any changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this privacy policy or your personal data, please contact us:

Email: brian@yardcardstudio.com

Location: Princeton, TX

We will do our best to respond to all inquiries within 2 business days.